1795 Henderson Hwy, P.O. Box 28060, RPO North Kildonan, Winnipeg, MB
Phone: (204) 471-5668 | Fax: (204) 478-6677 | info@indep.ca

Archive for the ‘Services’ Category

How Third Party Case Management Services Can Support You

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Junior lawyer with case folderWhen a person is seriously injured or becomes ill, he or she not only has to deal with the physical labours that come with the circumstance. In addition, he or she must also endure a seemingly insurmountable amount of stress. Of course, in many cases, an injury or illness can cause a long layoff from work. However, there is something else at play that often is the cause for much anxiety. And that would be dealing with insurance companies.

Very honestly, it can be quite aggravating. Is there anything more stressful to be experiencing a tough time with your health only to have your insurance benefits rejected? Of course, this isn’t always the case. But, in certain circumstances, an insurance company’s final decision isn’t exactly all that final. Sometimes, further investigation into the claims can help to garner further assistance from insurance companies.

At Independence Incorporated, we provide Third Party Case Management Support services through our professional staff of seasoned, knowledgeable and dependable case managers. Their vast knowledge of insurance policies often helps to bridge the gap between claimants and their insurance companies. There are a number of situations where our third party case management services can support you.

They include, but are not limited to:

The Appeal Process. Being denied coverage by an insurance company can be very stressful. At Independence Incorporated, we feel that claimants shouldn’t have to go this battle alone. Our independent case managers are known to review appeal materials that our provided by insurers in order to make recommendations or render new decisions. With the help of our team, all hope is never lost.

Complex File Review. Some files are more complicated than others. This is true in such cases where claimants have multiple injuries or illnesses that are affecting them. Our team of experienced case managers will review such complex claim files in order to make recommendations for future handling. Issues such as medical treatment, rehabilitation interventions, domestic factors and vocational concerns can all be addressed.

Insurer/Employer Relationship. Let’s be honest. The relationships between claimants and insurance companies aren’t always positive ones. Claimants will often feel like they deserve more coverage while some insurance case managers may side on the idea of limiting the coverage. Our third party case managers can act as external “buffers” to help remedy such deteriorated relationships.

Independent Review. It’s not unlike getting a second opinion. Our independent third party case managers are often called upon by employers or unions to conduct reviews and provide helpful feedback about the claims process. Following the reviews, recommendations can be made directly to the insurance companies. There are a number of other situations where Independence Incorporated may be able to help, as well.

Please don’t hesitate to contact us with any questions or concerns that you may have, so that we can provide the specific help that you need. We make it our mission to make the type of recommendations that will meet your requirements. We’re happy to report that Independence Incorporated has certainly grown its reputation for being able to help people during the toughest times of their lives. Can we help you? Call us at 204-478-6644 or email info@indep.ca.

Committed To Helping Clients With Their Returns To Work

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Businesswoman with a briefcaseWhen you’ve been away from the work force for a considerable amount of time, returning to work is not often the first thing on your mind. Suffering an injury or enduring an illness comes with many physical limitations. Naturally, returning to a state of better health and strength is the primary concern. However, once a full recovery has been successfully achieved, an individual generally needs to begin thinking about returning to work.

In many cases, this entails looking for an entirely new job. And, as you can imagine, for those that have not been working for a long time, the entire process can be a harrowing one. One of the first steps, of course, entails refurbishing a resumé. And although there is often nothing new to add to a resumé once a person is able to return to the workforce following a long layoff, it’s important that all relevant information is updated.

Then comes the job search! This too, can be a difficult process. Determining the line of work one is interested in and discovering if there are available positions in that field can also be an arduous task. And, of course, once a person has selected the jobs that he or she wishes to apply for, preparation for those all important job interviews is necessary. Independence Incorporated is committed to helping clients throughout the entire process.

Firstly, we offer Resumé Preparation services that assist clients with completing accurate, up-to-date and interest-worthy resumés. Our experienced vocational staff works diligently to provide both thorough resumé development skills and appropriate cover letter creation. In many cases, a cover letter is read before a resumé, so it needs just as much attention. Our team is well aware that impressing a would-be employer requires a great first impression.

Secondly, our Job Search Assistance Program serves those who have settled on some realistic occupational choices. The program takes into account the specific needs and talents of each individual client. It may include regular client meetings to establish responsibilities during the job search process and a daily review of classified employment ads in newspapers, employment centres and on the internet.

Finally, we offer Interview Coaching. For those who have experienced long layoffs from work, it is often difficult to recall the best ways to conduct one’s self during a job interview. Taking into account such details as dress code, knowing what questions to ask, showing up early and doing research on the employer is all very important. Our team provides a review of effective interview strategies to help to diminish the anxiety that many job seekers may have.

It can be argued that the job interview process is the most important step in securing new employment. This step, of course, puts a person face-to-face with his or her would-be employer. Making a strong impression is imperative in landing the position. On Monster.com, Doug Hardy writes that “even if you have less than a day before your job interview, you can outshine the competition with a little interview preparation.”

Finding a new job after a long layoff from work doesn’t have to feel like Mission: Impossible. As mentioned, Independence Incorporated is committed to helping its clients with every step necessary to both locate and secure ideal career opportunities. For more information about our Resumé Preparation services, Job Search Assistance Program and Interview Coaching, please don’t hesitate to call Independence Incorporated at 204-478-6644 or email info@indep.ca.

Examining Our Comprehensive Vocational Evaluation

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Depositphotos_9311299_xsWhen an individual has experienced a long layoff from work, finding a job can often be the furthest thing from this person’s mind. Naturally, a return to better health after an arduous bout with an illness or injury is priority. However, for many, when it comes time to return to the workforce, it feels like an insurmountable task. Often, a new résumé needs to be prepared, interview skills need to be brushed up on and the very idea of working needs to be accepted.

Needless to say, it’s not easy. Consider the fact that due to the illness or injury, a person’s skill set and even interests may have significantly changed. At Independence Incorporated, we offer a Comprehensive Vocational Evaluation to test individuals looking to get back into the workforce. We use a combination of paper and pencil tests, computer assessments and hands-on work samples in order to assess an individual’s interests, aptitudes and achievement levels.

The overall objective, of course, is to adequately prepare such individuals for employment opportunities that they are best suited for. There are three specialized types of tests that we use to determine a person’s abilities to work in specific areas. They are Interest Tests, Aptitude Tests and Achievement Tests. By completing these tests, individuals are better suited to locate the right careers paths for themselves.

Interest Tests. As the name suggests, these tests are used to determine a person’s interests. As you can imagine, it greatly helps for a person to enjoy his or her work if he or she is actually interested in the field. The tests allow us to identify preferred work environments, work styles, and occupational groups. For example, we work to determine if someone is best suited for either sales or customer service or whether a mechanical or technical field is more fitting.

Aptitude Tests. These tests help to determine an individual’s skill level. Essentially, they answer such questions as “what are you best at?” or “what talents do you have?”. The tests are used to identify a person’s capacities or abilities that can help when being taught the specifics of a new job. Aptitude tests may be conducted through either paper and pencil tests or through computer assessments and work samples.

Achievement Tests. These tests work to identify the educational levels of individuals looking to re-enter the world of work. Through a computer assessment program that measures “General Educational Development”, we assess a job-seeker’s reasoning development and ability to follow instructions. In addition, both language and mathematics skills are measured. Following the completion of all testing, we develop a “Personal Qualifications Profile”.

This profile allows us to establish a list of potential employment opportunities. Using this list, an individual is given greater insight into what type of occupational options he or she has. The results of all testing is utilized to come up with a list that takes into account one’s interests, aptitudes and academic achievements as well as transferable skills. However, there are a number of other factors that help us to compile one’s profile.

They include one’s vocational history, an establishment of medical restrictions (if applicable), a compilation of suitable occupations and a labour market survey of identified and determined job opportunities. This includes information about job availabilities and wages. At Independence Incorporated, we have found that our Comprehensive Vocational Evaluation is extremely helpful in getting people to find their right vocational matches.

For more information, please don’t hesitate to call us at 204-478-6644.